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South Valley Journal

Increasing Use of Technology Strengthens Communities

Sep 07, 2021 04:34PM ● By Bryan Scott

By: Bryan Thomas, Vice President of Engineering, Comcast Mountain West Region

The internet is a powerful resource for furthering education, assisting with job searches, tracking your benefits, engaging in telehealth and keeping up with life. There’s no doubt, having access to the internet is more important than ever. And teams of hi-tech experts are working nonstop to provide Americans with internet access. In fact, Comcast and others in the broadband industry have invested nearly $2 trillion since 1996 to build some of the world’s fastest, most resilient, and most widely deployed networks anywhere—a remarkable commitment by any standard. 

ACCESS vs. ADOPTION

As we emerge from the impacts of the pandemic, we are seeing that access isn’t the only gap to bridge.  What often stands in the way of connectivity are roadblocks to broadband adoption, be it language barriers, lack of knowledge of available options, privacy concerns and more. 

Across Utah, and in metropolitan areas around the country, most homes have multiple choices of broadband providers. According to Broadband Now, there are nearly 48 internet providers covering 98 percent of Utahns having access to broadband speeds over 25 Mbps. Utah ranks high as the 8thmost connected state in the country. 

For more than a decade, Comcast has been committed to doing our part to close the digital divide and addressing both the access and the adoption gap. Our partnerships with community organizations, educational institutions and business leaders are critical in making progress.

Since 2011, Comcast has offered our Internet Essentials program, which has connected nearly 160,000 low-income Utahns to low-cost, high-speed internet at home—over 90% of whom did not have a connection when they applied for the service. 

Internet Essentials offers heavily discounted residential broadband ($9.95 per month) to qualifying families, seniors, and veterans in need, and serves as a model for other providers nationwide. Impressively, the NAACP hailed Internet Essentials as “the largest experiment ever attempted to close the digital divide.”

And Comcast, through its Internet Essentials program, invested almost $700 million nationally in digital literacy training and awareness.  With its new “Lift Zone” initiative, Comcast is equipping community centers across the state with free Wi-Fi to support distance learning. 


But it doesn’t stop here.  Over the next 10 years, Comcast will invest $1 billion to further close the digital divide and give more people the needed tools and resources to succeed in an increasingly digital world. 

The combined work and partnerships with community, education and business leaders like you will be critical to ensuring people have access, the hardware, the skills and are willing and able to connect with a reliable, secure broadband network.  You all know and work directly with your constituents, clients, neighbors – and you have the trust of the people you serve.  The axiom, “It takes a village…” has never been more relevant. Achieving the goal of having all people connected to the power of the internet will take the kind of focus and commitment on the part of all of us to connect more people to what matters most.  To learn more about Comcast’s digital equity initiatives, or to refer organizations or people who might benefit from these services, please visit https://corporate.comcast.com/impact/digital-equity.